In the case of Scheduled E-tickets, E-tickets are only available for a selected interval prior to the Performance. Until then, tickets can’t be downloaded and both Get Print-At-Home tickets and Get E-Tickets will return empty content in this case. To find out when tickets will be available, please use Get submitted Basket summary (see TicketInfoBooking and ScheduledOn for reference).

Similar to Scheduled E-tickets, these are also available for a selected interval prior to the Performance. The only difference is that in this case the supplier system takes care of sending the tickets (to the email address entered as Email parameter filled in either in Submit Order or Submit Order on Account)